Since Apple Music is able to work on other devices and other streaming services are working, it seems isolated to this one app. Based on what you stated, it seems like the Apple TV is not playing Apple Music content.

There are various reasons that might cause this issue, for example, you're not connected to iCloud Music Library, the song is not available in your current country or region, changes have been made to an artist's album or playlist, etc.

Make Sure Your Apple Music Subscription Is Active.







"Apple Music item not available", "This item can't be played" and "Apple Music songs greyed out" are the common issues reported by most Apple Music users. Apple makes no representations regarding third-party website accuracy or reliability. iTunes Match lets you access your music library on any Apple device or a PC with iTunes for Windows. User profile for user: I checked that my Ethernet cord was connected properly.



If you turned off Sync Library, you can turn it back on. Thank you for contacting Apple Support Communities.

PaulT-CAN
This section offers some of the common fixes that you can apply and sync Apple Music across your devices.

In response to PaulT-CAN

Other Apps and streaming (like Netflix) work just fine. PaulT-CAN

To turn on iCloud Music Library:If you have a large music library, it might take some time to upload and sync your music library across all of your devices.If you subscribe to Apple Music, you can also access your music library – without having to turn on Sync Library – on other devices that support the Apple Music app and on Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple TV (4th generation), Thanks for the update.

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In response to PaulT-CAN In this article, I’ll explain why Apple Music is not working on your iPhone and show you how to fix the problem for good!. Since Apple Music is able to work on other devices and other streaming services are working, it seems isolated to this one app. In response to raina_b22

You are able to search through the library but it is slow.

Oct 2, 2017 10:29 AM

kept getting the message “this action is not available when your library is updating” what helped me was going to settings > apple music> force stop then click memory > clear cache then close the app by pressing the … User profile for user: Oct 2, 2017 2:23 PM in response to PaulT-CAN

Just follow the steps below for your device.If you have a large music library, it might take some time to upload and sync your music library across all of your devices.In iTunes for Windows, iCloud Music Library isn't turned on by default.

4 Fixes for Apple Music Not Syncing Between Devices. User profile for user:

If you subscribe to Apple Music, you can turn on Sync Library to access your music library and music that you've downloaded from Apple Music on all of your devices.On the latest version of iOS, iPadOS and macOS, Sync Library is turned on by default.
User profile for user: Streame 60 Millionen Songs werbefrei, lade deine Lieblingsmusik herunter und spiel sie offline ab – alles mit Apple Music.



I unplugged the Apple TV to do a hard reboot.

User profile for user: I went through Settings to restart. I'm at a complete lost...any suggestions?

PaulT-CAN



Thank you for contacting Apple Support Communities. chris_g1 This may seem obvious, but it’s an important step when figuring out why Apple Music is not working on your iPhone. To get rid of it, you should use iOS fix tool to recover iPhone system.